Click to link down to the section most helpful to you:
For Questions Related to a Ford Vehicle
If You Are A FordDirect Dealer And Need Assistance
Ford Credit Financing and Leasing Questions
Press Inquiries
FordDirect Affiliate Program:
Have Questions Related to a Ford Vehicle?
If you are in the United States please call:
(800) 392-3673
For hours or operation or additional contact information, follow
this link
.
If You Are A FordDirect Dealer And Need Assistance
FordDirect Dealer Information and Assistance
General Product Questions – Dealer Inquiries Only:
M-F 9-5 EST: 866-550-7812.
Call Tracking Questions – Dealer Inquiries Only:
M-F 9-5 EST – 866-550-7812
After Hours and Weekends – 877-462-2552
Ford Credit Financing and Leasing Questions:
Please contact Ford Credit using one of the following methods listed below when requesting information regarding Credit or Incentives.
Ford Credit's eBranch Phone Number
1-877-350-6148
E-mail
You may e-mail your comments or inquiries to Ford Credit:
https://www.securedcontact.com/contactus/ContactUs?lang=EN&brand=FC&r=US
Ford Credit's FAQs
You may find the answer you are looking for in
Ford Credit's Frequently Asked Questions
.
For other questions regarding your account(s), please contact our customer service center at 1-800-727-7000 (Monday-Saturday) 8am to 9pm EST.
For the hearing impaired, the toll-free number is 1-800-727-7145
Press Inquiries:
For Press Inquiries please contact:
Kate Bullach
1-313-845-3269
kbullach@forddirect.com
FordDirect Affiliate Program:
To learn more about the FordDirect Affiliate Program, follow
this link
,
or contact us via email at:
partner1@forddirect.com
